Care for the pieces you love.

Expert repair, cleaning and restoration for your gold jewelry.

Request an evaluation
  • WhatsApp or
    web form
  • Personal
    assistance
  • Gold
    certification

REPAIR REQUEST

Request an evaluation

Three quick steps. Tell us about your piece and choose how to send your request.

  1. Select your jewelry
  2. Describe the problem
  3. Your details and sending

Step 1 / 3

Select your jewelry

Choose the type of piece you want us to look at.

Select your jewelry

OUR REPAIR PROCESS

How does jewelry repair work?

  1. Send us your piece's details

    Choose your jewelry, tell us what happened and send your request by WhatsApp or our web form.

  2. We review your request

    Our team looks at the information you shared and guides you on the available options.

  3. We tell you the next steps

    We contact you through your preferred channel to explain how to continue.

The first review is based on the information you share and is not a final diagnosis. Cost and feasibility depend on an in-person evaluation of the piece.

BEFORE & AFTER

Real results from our workshop

  • Gold ring restoration

    Gold ring restoration

  • Clasp replacement

    Clasp replacement

  • Stone setting & polish

    Stone setting & polish

  • Pendant restoration

    Pendant restoration

  • Chain link repair

    Chain link repair

FAQ

Frequently asked questions

What types of jewelry can I ask about?

You can send us a request for chains, bracelets, pendants, earrings and rings. Tell us about your piece and we'll let you know how we can help.

How do I request an evaluation?

Complete the three steps of the form on this page: choose your jewelry, describe the problem and send your request by WhatsApp or through our web form.

Can I send photos?

Yes, photos help us understand what your piece needs. Send them in the WhatsApp chat. Our web form can't receive attachments yet.

How much does a repair cost?

The cost and feasibility of the repair are subject to evaluation of the piece. We'll share the details after reviewing your request.

How long does the service take?

It depends on the piece and the work it needs. We'll let you know after reviewing your request.

Do I need to bring or ship my piece?

After reviewing your request, we'll tell you the next steps for your piece.